One question, one answer, checked against Google’s own pages

This is where we write down the answers we give clients every week. Each article takes one question that people actually type, answers it in the first two sentences, and then shows you where to look and what you will see. Every claim about Google comes from a Google help page, quoted and dated. Where we say something from our own work, we say so.

Browse the knowledge base

205 published articles. Choose a category or browse the complete index.

  1. How to report a business on Google Maps

    Local visibility
  2. What is online brand protection?

    Local visibility
  3. How to manage Google Business Profile from Google Search and Maps

    Business Profile
  4. How to change the email on a Google Business Profile

    Business Profile
  5. How to add multiple locations to Google Business Profile

    Business Profile
  6. How to fix a suspended Google Business Profile

    Business Profile
  7. Google Business Profile verification code not received: what to do

    Business Profile
  8. What do Google Business Profile insights show?

    Business Profile
  9. How to add Q&A to Google Business Profile

    Business Profile
  10. What are Google posts?

    Business Profile
  11. How to remove photos from Google Business Profile

    Business Profile
  12. Why are my Google Business Profile photos not showing?

    Business Profile
  13. How to find your Google Business Profile ID

    Business Profile
  14. How to edit your Google Business Profile description

    Business Profile
  15. How to add email to a Google Business Profile

    Business Profile
  16. How to add a booking button to a Google Business Profile

    Business Profile
  17. How to add services to a Google Business Profile

    Business Profile
  18. how to remove a manager from google business profile

    Business Profile
  19. how to request access to google business profile

    Business Profile
  20. how to delete a duplicate google business profile

    Business Profile
  21. How to rank higher on Google Maps

    Local visibility
  22. What is the local pack?

    Local visibility
  23. Why is reputation management important?

    Local visibility
  24. How to fix your online reputation

    Local visibility

How these are written

Every article names the Google help page it draws on, with the date we read it, because those pages change. Button names are quoted exactly as Google prints them. We do not publish techniques for gaming the system, we do not promise positions or dates, and we do not invent examples. Where a paragraph starts “from our practice”, it is an observation from our own work with clients, not a rule of Google’s, and it is labelled as such.

If you would rather have somebody read your listing and tell you what is wrong with it, that is what the audit is.