One question, one answer, checked against Google’s own pages
This is where we write down the answers we give clients every week. Each article takes one question that people actually type, answers it in the first two sentences, and then shows you where to look and what you will see. Every claim about Google comes from a Google help page, quoted and dated. Where we say something from our own work, we say so.
Browse the knowledge base
205 published articles. Choose a category or browse the complete index.
-
Why your staff do not ask customers for reviews
-
How to tell if a page was written by AI
-
How many good reviews do you need to survive a bad week?
-
How to check your own online reputation properly
-
Someone offered to remove negative reviews for money
-
Should you reply to a negative forum thread about your business?
-
What should a monthly SEO report include?
-
What to ask an SEO agency before you hire them
-
Can an SEO agency guarantee first place on Google?
-
How to handle a Google review that names an employee
-
What happens to Google reviews when two profiles are merged?
-
What happens to Google reviews when a business changes its name?
-
What if the Google reviewer was never a customer?
-
Can a competitor leave a Google review?
-
Can a former employee leave a Google review?
-
How to remove old reviews from Google
-
What is an example of online reputation management?
-
How to get rid of 1-star reviews on Google
-
how to buy fake google reviews
-
How to delete Google reviews posted by others
-
how to ask for google reviews template
-
Do videos help a business show up on Google Maps?
-
How to add a website to Google Business Profile
-
What is NAP in Google Business Profile?
How these are written
Every article names the Google help page it draws on, with the date we read it, because those pages change. Button names are quoted exactly as Google prints them. We do not publish techniques for gaming the system, we do not promise positions or dates, and we do not invent examples. Where a paragraph starts “from our practice”, it is an observation from our own work with clients, not a rule of Google’s, and it is labelled as such.
If you would rather have somebody read your listing and tell you what is wrong with it, that is what the audit is.