One question, one answer, checked against Google’s own pages

This is where we write down the answers we give clients every week. Each article takes one question that people actually type, answers it in the first two sentences, and then shows you where to look and what you will see. Every claim about Google comes from a Google help page, quoted and dated. Where we say something from our own work, we say so.

Browse the knowledge base

205 published articles. Choose a category or browse the complete index.

  1. How to fix bad Google reviews

    Reviews
  2. Can AI be used to respond to Google reviews?

    Reviews AI answers
  3. How to respond to negative Google reviews

    Reviews
  4. how do google reviews work

    Reviews
  5. Are Google reviews reliable?

    Reviews
  6. Are fake Google reviews illegal?

    Reviews
  7. What is review bombing?

    Reviews
  8. How to remove 1 star Google reviews

    Reviews
  9. How to contact Google about reviews

    Reviews
  10. How to remove a Google review someone posted

    Reviews
  11. How to remove fake Google reviews

    Reviews
  12. Do businesses get notified of Google reviews?

    Reviews
  13. Do Google reviews have to be approved?

    Reviews
  14. Why do Google reviews disappear?

    Reviews
  15. Why are my Google reviews not showing up?

    Reviews
  16. Should you respond to Google reviews?

    Reviews
  17. How to respond to fake Google reviews

    Reviews
  18. How to respond to positive Google reviews

    Reviews
  19. how to get google reviews on my website

    Website and video Reviews
  20. how to get google reviews for a new business

    Reviews
  21. how to get 5 star google reviews

    Reviews
  22. what is review gating

    Reviews
  23. how to share google review link

    Reviews
  24. How to see your Google reviews as a business owner

    Reviews

How these are written

Every article names the Google help page it draws on, with the date we read it, because those pages change. Button names are quoted exactly as Google prints them. We do not publish techniques for gaming the system, we do not promise positions or dates, and we do not invent examples. Where a paragraph starts “from our practice”, it is an observation from our own work with clients, not a rule of Google’s, and it is labelled as such.

If you would rather have somebody read your listing and tell you what is wrong with it, that is what the audit is.