how to change business address on google
Update the existing profile for the business that moved. Before editing, check that you have the right branch and are changing its real operating address, rather than correcting a map pin or opening a genuinely separate location. Those situations can look similar on a map but need different decisions.
Short answer: To update the address on your existing Business Profile, open Edit profile, Location, then edit Business location and save the accurate details. Google reviews changes. If a verified business moves, it must verify again. Check the public address and pin after processing, and do not create another profile merely because the location changed.
Imagine a shop moving from one unit to another in the same building. The street may be unchanged while the unit number, entrance and customer directions are different. Updating only the street name would leave the practical problem unresolved. A useful address change helps a customer reach the place where the business actually operates.
how to change business address on google maps
Google’s address instructions describe the Maps-app route. Sign in to the account that manages the correct business, open Business, then Edit profile and Location. Edit Business location, enter the address and save.
From Search, open the same profile’s Edit profile controls and follow Location to Business location. These are ways to manage one Business Profile, not separate address records you should repeatedly overwrite. The interface may differ by device; confirm the business name and branch before editing.
If the controls are missing, check the account and your access before making a public suggestion or creating a new entry. A missing button alone does not tell you whether the address is wrong, verification is incomplete or you are in the wrong account.
What happens after Save?
Google reviews profile edits. Its edit-status guidance distinguishes Accepted, Not approved and Pending. Pending means the change is still being reviewed; it is not the same as a rejected address.
Google says reviews of edits usually take up to ten minutes but can sometimes take up to thirty days. Treat that as its published processing guidance, not a promised completion date for your move. Address review and business verification are separate processes.
Check the actual status and public result. If an edit is not approved, the guidance may offer an appeal for that decision. If Google updates information from other sources, review the alert in Edit profile. Repeatedly saving conflicting versions is not a substitute for understanding which change is pending or disputed.
how to change address on google business profile
Use the accurate address for the actual location. Include relevant unit, suite or floor details, and keep unrelated directions or promotional words out of the address field. Google’s address guidance makes a limited allowance for cross-streets or landmarks where the official address is not accurate; that does not make a casual description a replacement for a usable address.
If the system highlights part of the address, check that detail before proceeding. A transposed unit number can send a customer to a different business even when the street and postcode are correct.
When the problem is the map pin
An inaccurate marker is not always an inaccurate street address. In the location controls, Google provides Adjust to move the pin to the business’s location, then Done and Save. Its guidance also covers addresses without a street number or locations the system cannot find correctly.
Place the pin at the real business location. Do not move it to a busier road or a nearby landmark to make the business appear more convenient. If the address and pin already represent the business correctly but navigation takes an unsuitable route, that is a directions problem; Google’s address help links to the route-reporting guidance.
A map marker cannot explain every entrance choice. In a hypothetical office building with two doors, a current entrance photo may clarify what a visitor needs to recognize without falsifying the pin. Keep people’s faces, private areas and customer records out of material used just to explain access.
how to change your google business address safely
Google’s profile-editing guidance says that a business moving to a new address after verification must verify again. Plan for that requirement. It is not proof that ownership has changed or that Google is penalizing the business.
Follow the verification methods offered for the profile. Google determines those methods, and more than one may be required. A move does not guarantee a video appointment, postcard or any particular outcome.
There is a specific caution for postal verification: while waiting for a mailed code, Google says not to edit the business name, address or category, because that invalidates the code. This instruction belongs to the mail method, not to every verification route. If the details are wrong, follow the applicable instructions to correct the situation rather than using a code for information you know is inaccurate.
The representation rules require a real operating location and appropriate signage for an address shown publicly. A rented mailing address is not a substitute for a business operating there. Co-working premises have conditions concerning signage, staffing and receiving customers.
Do not publish a new location as though customers can already visit while the business is still serving them only at the old premises. If both locations will operate, first establish whether this is a relocation or an additional eligible location. The fact that a lease has been signed does not answer that question by itself.
Keep the existing profile for a move
Google’s duplicate and relocation guidance directs a moving business to update its existing address instead of creating another Business Profile merely for the move.
A replacement listing can leave customers choosing between entries. It is also a different problem from changing an address field. If a second profile has already been created, identify exactly what each represents and use the applicable duplicate or review-transfer guidance. Do not delete content from either entry simply because one looks older.
What happens to your reviews when you move
Google’s review-transfer guidance says reviews transfer automatically when a business moves and keeps the same name. It names category exceptions, including hotels, golf courses and scenic attractions, where the transfer may not happen automatically.
The same document says not every business change qualifies for moving or removing reviews. A move, a minor name change and the creation of a different business should not be treated as identical. A new manager is not a reason to wipe the existing review history.
If you unintentionally created and verified another profile because of a location or ownership change, the guidance directs you to support about transferring reviews. That is a route to request help, not a promise that every review will move on a chosen date.
Keep the profile links and explain the business continuity accurately. Avoid assuming that every missing review was lost because of the address edit. A missing item needs its own facts; creating more profiles to recover it can add confusion without resolving the cause.
Common mistakes we see
In our practice, accurate contact information and pictures that match the real visit matter alongside the address field. A customer may consult the website first and Maps later. Conflicting details can leave them unsure which destination is current.
Review the public information that is relevant to the move:
- The customer-facing address and unit number on the profile and website.
- Hours that reflect when customers can actually be served during the transition.
- The telephone number and contact route the business intends customers to use.
- Photographs or directions that still describe the old entrance.
These are practical accuracy checks, not a promise that identical formatting across every directory guarantees search performance. A hidden home address should not be published elsewhere just to make every field look the same.
Prepare for the verification method actually offered. A recording and a live video call are different. Do not assume that a remembered appointment procedure applies to the new request, or publish a date for the move’s online completion based on another business’s experience.
how to change location on google business profile
If you visit or deliver to customers without serving them at your base, check the service-area rules. The public location may need to be a service area rather than a displayed street address. A hybrid business serves customers at its own address as well as visiting or delivering to them.
For an eligible service-area business, the address controls include Show business address to customers. Turn it off where appropriate and save. Update the places you actually serve through Location, then Service area. Hiding the address is not permission to invent the base used for verification.
Google permits up to twenty named service areas rather than a radius. Its guidance generally puts the overall boundary within about two hours’ driving time, while the broader representation rules allow larger areas for some businesses. Accuracy matters more than using every available slot.
A change to coverage does not create an office in each town. Equally, changing from customer visits to online-only work is an eligibility question, not just a reason to hide an address. Compare the actual operation with Google’s rules before editing the public presentation.
how do i change my google business email address
This is a different question from the street address. First identify whether you mean the email used to sign into your Google Account, another person’s access to the profile, or contact information published on a website or elsewhere.
Google’s account-email guidance describes checking Personal info, Email, then Google Account email for available changes. Options depend on the account; work or school accounts may require the administrator. Read the consequences for other connected services before changing a sign-in address. You do not need to delete an account or Gmail service simply to update a business’s street address.
If a different account should manage the profile, an owner can invite it through People and access, choosing the appropriate role. That grants access to an account; it does not rename the original account or change the business address.
If primary ownership should move as well, use the separate transfer process. Only the primary owner can make that transfer, and new-user restrictions apply to certain actions. Confirm that the intended person has access before arranging the handover.
How to check this yourself
Start with the exact profile link and a clear description of the change: a real move, a correction to the written address, a misplaced marker or a change in service coverage. Do not use the same action for all four.
After submitting the appropriate edit, check its status. Once accepted, compare the public address and marker with the real location, then consider what a first-time visitor would need to identify the entrance. The management view and the public result answer different questions.
Check the website’s relevant contact details and any other public information you control. Make the facts consistent without publishing information that should remain private. If Get verified appears, read the verification request; do not assume the button proves that the move is its only cause or that somebody else owns the profile.
If the address, marker or verification situation is unclear, see our Google Maps work. Describe what changed and what Google currently shows, using public profile links rather than passwords, verification codes or customer records. The next step is to establish the issue, not promise a completion date or search position.
This article is part of the Profile guide.
Frequently asked questions
how do i change my business address on google
Sign in to an authorized account linked to the correct profile. Open Edit profile, then Location, edit Business location, enter the accurate address and save. Check the edit status afterwards. Google reviews changes, and a move after verification requires verification again; saving the field is not a guarantee of immediate public display.
how to change business address on google maps
In the Google Maps app, open Business in the account that manages the profile, then Edit profile, Location and Business location. Edit the address and save. This updates the same Business Profile managed through Search. Check the correct public entry after processing rather than making competing edits in both places.
how to change address on google my business
Google Business Profile is the current name used in Google’s instructions. Use Edit profile, Location and Business location for the existing profile. If the business moved, update that profile rather than creating a replacement just for the new address. Business Profile Manager also supports management of multiple locations.
how do i change my google business email address
First distinguish your Google Account sign-in email from a different person’s access to the profile or a contact email published elsewhere. Account-email changes depend on the options available for that account. To give a different account access, an owner uses People and access to invite it with the appropriate role; primary-ownership transfer is a separate step. Neither operation changes the street address.
how to change location on google business profile
For a real move, update the business address; for an inaccurate map marker, check the pin adjustment. If you do not serve customers at your base, follow the service-area rules and hide the public address where appropriate. Service areas describe where you visit or deliver to customers, not additional offices or a shortcut to rank in another town.
Do you lose your reviews when you move to a new address
Google says reviews transfer automatically when you move and keep the same business name, with exceptions for certain categories such as hotels, golf courses and scenic attractions. Not every business change qualifies for moving reviews. Do not create another profile merely because of a move; if that happened unintentionally, use Google’s documented support route rather than promising a transfer.